If you have any questions about an order placed with payment on invoice (Swissbilling), we invite you to contact their helpdesk directly. You can reach them by e-mail at support@swissbilling.ch or by telephone on +41 (0)58 226 10 50.
Their team will be able to help you with any questions relating to invoicing, payments or possible refusals of payment. They are best placed to provide personalized assistance and address your specific concerns.
Please do not hesitate to contact them directly for assistance with your invoice or any other payment issue with Swissbilling.