Swissbilling is a billing service that allows customers to pay for their purchases by invoice. In the context of a site like joujou.ch or other online stores in Switzerland, here's how it works:

After Order Confirmation: Once you've placed your order and chosen to pay by invoice via Swissbilling, the billing process begins.

Sending the Invoice: Swissbilling will generally send the invoice either by e-mail or by post, depending on your choice. This is done within a few days of receiving your order.

Payment terms : The invoice will include payment details, including the total amount due and the payment due date. Be sure to respect this deadline to avoid additional charges.

If you have specific questions regarding a Swissbilling invoice, or if you have not received your invoice within a reasonable period of time, it may be best to contact Swissbilling directly for assistance at support@swissbilling.ch or by phone at +41 (0)58 226 10 50. They will be able to provide you with precise information about your particular situation.