CembraPay SA is a billing service that allows customers to pay for their purchases by invoice. In the context of a site like joujou.ch or other online stores in Switzerland, here's how it works:

After Order Confirmation: Once you've placed your order and chosen to pay by invoice via CembraPay, the billing process begins.

Sending the Invoice: CembraPay will send the invoice by e-mail. This is done within a few days of receiving your order.

Payment terms : The invoice will include payment details, including the total amount due and the payment due date. Be sure to respect this deadline to avoid additional charges.

If you have specific questions regarding a CembraPay invoice, or if you have not received your invoice within a reasonable period of time, it may be best to contact CembraPay directly for assistance at customer-care@cembrapay.ch or by phone at +41 44 551 46 70. They will be able to provide you with precise information about your particular situation.