If payment has been interrupted while you are shopping at joujou.ch, there may be several reasons for this, such as an unstable connection, a problem with your payment method, or an error on the site. Here are the steps you can take to resolve this situation:

Check Your Internet Connection: Make sure you have a stable Internet connection and retry the payment if necessary.

Check Payment Details: Make sure that all the payment details you have entered are correct and up to date, including card numbers, expiry date, and security code.

Check Your Bank Account: Take a look at your bank account to make sure no payments have been debited. If you see any unexpected charges, contact both joujou.ch and your bank.

Try another payment method: If possible, try another payment method. Joujou.ch accepts several methods, including 3-D Secure credit cards, PostFinance, PayPal, Twint, and payment by bank transfer.

Restart the Order Process: If necessary, close your browser and restart the order process from the beginning.

Update or Change Browser: Sometimes, problems can be linked to the browser itself. Try updating your current browser or use a different one to complete the purchase.

Contact joujou.ch Customer Service: If you continue to experience problems, contact joujou.ch Customer Service. They can help you identify the problem and guide you through the payment process.

By following these steps, you should be able to resolve the problem or at least get the necessary assistance from joujou.ch customer service to complete your purchase.