Your order number is a unique identifier assigned to every purchase you make. It is essential for tracking, managing or referring to a specific order. Here's where you can find your order number when you shop online at joujou.ch:
Confirmation e-mail: After placing an order, you will receive a confirmation e-mail at the address you have provided. This e-mail contains the details of your order, including the order number.
User Account: If you have created an account with joujou.ch, you can log in and access the "Order History" section. Your order number is listed here along with details of the items you have purchased.
Confirmation page: Just after finalizing your purchase, you are redirected to a confirmation page on the website. This page contains a summary of your order, including the order number. It's always a good idea to make a note of this number or take a screenshot for future reference.
Invoice or packing slip: If you have received your order, the order number is indicated on the packing slip included in the package.
When contacting customer service or making inquiries related to your order, it's imperative to have your order number handy, as it makes the research and management process easier and faster.