If you wish to delete or deactivate your account on joujou.ch , here are the steps to follow.

Contact Customer Service:

Use the contact method provided by the site, whether it's a contact form or an e-mail address.

Prepare your Information:

Make sure you have all the information you need to identify yourself at hand: your username, the e-mail address associated with your account, and any other information that may be requested.

Explain your request clearly:

In your communication, be clear and precise. For example: "Hello, I'd like to delete my account associated with [your e-mail address]. Could you help me with this, please?"

Be ready to confirm your identity:

For security reasons, customer service is likely to ask you to confirm certain personal information or answer security questions.

Write down all relevant information:

If customer service provides you with information or steps to follow, be sure to write them down. Plus, it's always a good idea to keep a record of your communication with customer service for future reference.

Be patient:

Once your request has been sent, the process may take some time. Customer service will usually let you know how long it will take to process your request.

Confirmation:

Once your account has been deleted, you should receive a confirmation from customer service. If you don't after the time they've given you, don't hesitate to contact them again to make sure your request has been processed.

Considerations to bear in mind:

Deleting an account is often irreversible. Make sure you're prepared to lose any data, preferences or history associated with the account before deleting it.
If you simply choose to deactivate your account, it is usually possible to reactivate it later by logging in again or contacting customer service. Please note that warranties on purchased products remain valid. So be sure to keep a copy of your invoice.