Once your order is en route for delivery, it is no longer possible for us to make any changes. So if you want to change the color or size of the lingerie you've chosen, it's crucial to act quickly. If your order is neither in preparation nor already shipped, we'll be more than happy to help you make these changes.

We therefore advise you to contact us immediately if you notice an error or change your mind about your choice. Our team will do its best to respond to your request as quickly as possible. However, once the order has been dispatched, we will not be able to make any changes or returns on lingerie items.

Thank you for your understanding and responsiveness in this matter.