Of course you can! Tracking the status of your order allows you to stay informed of its progress and anticipate its receipt. Here's how to do it:
Log in to your account: Go to the Joujou.ch website and log in to your customer account using your login and password.
Go to "My orders": Once logged in, navigate to the "My orders" or "Order history" section.
Find your order: In this section, you'll see a list of all your past orders. Select the one you wish to track.
Check status: On the order details page, you should see the order's current status. These can be statuses such as "Awaiting payment", "In preparation", "Shipped", etc.
Tracking number (if available): If your order has been shipped, a tracking number should be available. With this number, you can track the progress of the delivery on the website of the Swiss Post or the carrier used.
If, for any reason, you are having difficulty tracking your order or the status displayed does not appear to be up to date, please do not hesitate to contact Joujou.ch customer service for assistance.