Your order will be refunded according to the payment method you originally chose. We do our utmost to ensure a fast and efficient refund.

However, please note that in the event of an order cancellation, a cancellation fee of CHF 20 will be deducted from the total amount to be refunded. This fee enables us to cover the administrative costs associated with processing cancellations. We thank you for your understanding and remain at your disposal should you have any further questions or concerns.